“I wish I’d photographed this before the clean-up.”
It is easy to miss something when everything feels urgent. Connect with real people with lived experience.
After a flood
You don’t have to deal with flooding alone.
After the water goes down, we connect you with people who understand insurers, contractors, drying out, getting home and what happens next.
Talk to people who have been through it.
Shared experience
What flooded people wish they’d known.
Official guidance tells you what to do. Another flooded person can help you make sense of what it feels like, what to ask and what comes next.
“What I wish I’d known about drying out my home.”
Ask someone who has navigated repairs what questions helped them, what they kept track of and what surprised them along the way.
“The hardest part came six months later.”
Returning home is not always the end of recovery. There is room to talk about the disruption and uncertainty that can last long after the water has gone.
“The people who had been through it understood things that official guidance couldn’t explain.”Talk with the community
Tell us what happened
Your experience could help someone else.
Whether you need help, want to connect with others or want your experience to inform change, we would like to hear from you. Share only what you feel comfortable sharing.
Being prepared can help. Responsibility for managing flood risk does not rest with individuals and communities alone.
See how we work for change